Tag Archives: webinar
Portugal Telecom BPM webinar: slides & recording

We were delighted to be part of the BPMLeader.com webinar with our customers, Portugal Telecom, earlier this week. Gonçalo Mendes, Head of Retail Development & Optimization at Portugal Telecom, shared his BPM story with the audience. One way we can summarize it … read more
BPM and Process Optimization: Don’t Fall into these Potholes along the Way

Business process optimization always links back to the heart of your business. It helps a business reach its goals and fulfill its mission more effectively and more efficiently: your customers get better products, delivered faster and at competitive cost. Optimized … read more
Avoiding 5 Strategic BPM Deployment Risks

Why would an organization undertake a Business Process Management (BPM) initiative? One reason could be to improve the business, while another might be to make improvements to the financials; however, if care is not given, things can go wrong. Avoid … read more