Tag Archives: user
Business opposite to Technology?

In addition to being a business and process analyst I have a mainly technical profile, and sometimes I have to attend meetings where bitter disputes take place about the technical choices in terms of architecture, products, BPMS, document management, portals, … read more
The real problem of BPM

Or: How to obtain a process definition ? Before establishing a business process in a complex organization can be successful, we will have to overcome many obstacles. Especially if our intention is to initiate or adopt a BPM … read more
Leveraging Integration to Improve BPM User Experience

BPM offers the promise of streamlining not only a business process, but the way a user experiences that process. If I have to navigate through 10 applications to finish a task, that is 10 steps that really have nothing to do … read more
Setting the Bar for BPM User Experience

A common sentiment in the User Experience (UX) field is that the best user experience is one where you dont have to think about it. There is a reason my 2 year old son can use an iPad or iPhone, and … read more