Tag Archives: Strategy
First BPM Implementation: Pick your Battles
How to pick your battle? One of the success factors in a BPM implementation is knowing how to pick which workflow to automate. There are two different views on how to approach this topic: one side likes to tackle the … read more
FollowBPM Project Managers Beware
Business process transformation projects are complicated. Within each BPM project phase (e.g., strategy, innovation, implementation, improvement) there are many moving parts (determining objectives and KPIs, improving and building workflows and data models, adding business rules, designing layouts, integrating systems, procuring hardware, … read more
Competition War with Sun Tzu and Michael Porter
According to contemporary strategic management, the main objective of a company is to improve long-term performance and need to achieve a sustainable competitive advantage. Let’s examine the competition between Michael Porter who is one of the best specialists about competition, and … read more
Take time to smell the roses
Every once in a while it’s good to sit back and take a look at the big picture.What are the origins of BPM? What is the contribution of BPM in 2015 to “business management”? Here is a quick overview of … read more
Driving Operational and Strategic Changes based on Customer Feedback
This article will discuss how you can drive operational and strategic changes based on the voice of the customer and link customer feedback more deeply into your organization to optimize work practices, processes, systems and so on. Based on this … read more
BPM Strategy
One of the questions respondents were asked in PEX Network’s July 2014 survey was how would they define the purpose of the process excellence at their company. There were many answers, a few follow: To continually improve the current processes … read more
How to Test the Pulse of your Processes and See if they are Still Alive!
Many processes are like zombies. They wake up in the morning, brush their teeth, take the train ride to work and start working. For four hours they check their emails, put of fires and curse the work they do. Then, … read more
Are you on a path into a process wilderness? (Part II)
If BPM is failing then what does the path to failure look like? BPM’s successes are widely promoted, its failures are hidden. Often we learn more from a failure than a success. This is a second part of a story … read more
How to develop as a process leader?
Some business process leaders are doing much better in changing their work practices compared to others. What do well-performing leaders know about adapting their organisation’s processes swiftly and adequately, that others don’t? And how well you are doing well as … read more
Process excellence is all about the customer
Process excellence is all about the customer. See this infographic to learn more.
