Tag Archives: stakeholders
BPM Project Managers Beware
Business process transformation projects are complicated. Within each BPM project phase (e.g., strategy, innovation, implementation, improvement) there are many moving parts (determining objectives and KPIs, improving and building workflows and data models, adding business rules, designing layouts, integrating systems, procuring hardware, … read more
We haven’t even started with ACM/BPM!
I don’t subscribe to the gloom and doom predictions we hear from many Business Process Management (BPM) practitioners. When you merge Adaptive Case Management (ACM) and Business Process Management (BPM), you get a rare 1+1 =5 boost. It’s easy to … read more
Starting Your BPM Project
The subject of my past several blogs was focused on starting your BPM project. My blogs were focused on preparing to start your BPM project. A typical BPM project can usually be broken into these basic steps: Analysis; Design; Construction; … read more
Starting BPM – Involve all Stakeholders
Bonitasoft has put out a good whitepaper for getting started with BPM. In it they talk about 10 best practices. They do point out that the goal of managing your business processes is to optimize efficiency and improve profitability. I … read more
Fixing BPM – In the transition to Customer-Centricity – why have processes at all?
It’s time to make the distinction that unless you have a process that is fully automated, your customers, suppliers or other stakeholders may want/need to receive information or provide input at virtually ANY step along an organization’s processes. Clearly, you … read more