Tag Archives: quality management
Zen and the Art of Process Management

Synopsis In Part One & Two of this six part article we reviewed the factors driving transformational change and how the old ‘inside-out’ approach to business is about as useful as a steam engine in getting to the moon. In … read more
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Tagged bpm, business process management, Change Management, KPI, lean, process, process management, quality management, six sigma, TQM, transformation, zen
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