Tag Archives: process improvement
Managing by Processes for Dummies
What is the best management strategy for the company? How can I make my business more efficient? These are the key questions business owners and top executives ask themselves nowadays. In this article, we would like to share our experience … read more
FollowKey Performance Indicators for BPM
Let’s recap BPM’s main steps that we introduced in a previous blogpost: Process modelling Process automation Process analysis using key performance indicators (KPIs) Process optimization This post is entirely dedicated to the third step: key performance indicators (or KPIs) for BPM. … read more
Increase Productivity and Employee Satisfaction Using Six Sigma
Six Sigma principles and strategies have been used for years, but some business owners are just beginning to see the benefits of using these tools. One of the biggest benefits of Six Sigma is increased productivity. Increasing productivity is one … read more
Hiring Process in a Small Business (SME)
This is the first post of a series on Human Resources and Small and Medium Enterprises (SMEs). The second part covers Performance Appraisal Methods in SMEs. Recruitment process in a SME In an SME nothing is more important than having a committed … read more
What Matters for Customers in Grocery Stores
We all love shopping. Some more than others. But all of us need to engage with grocery stores if we want to eat at home. So, what does matter for us as customers of Grocery stores? This article looks into key drivers of store choices people make. There are five key factors that make us choose the store we want to go in. Read further to know what they are and how to apply them into your business! Continue reading read more
Why time is our most valuable resource
According to most approaches to management, time is just one of the resources, along with stable funding, strong team, necessary equipment, and so on. Of course, all resources are important. The fundamental question is what is the most important resource. … read more
3 Reasons why Customer Complaints are Your Friends
We like to see customer complaints as our enemies when in fact they should be our friends. Of course in an ideal world you would not receive any complaints, but until then it is wise to learn from the customers. As they say, what does not kill you, makes you stronger. That is if you learn from all experiences. Continue reading read more
Monitor Your Processes
“At the time of designing (and probably automation) process might look good and complete without issues. In reality some new issues, bottlenecks and/or opportunities might arise. You will not be able to resolve them or take advantage of opportunities unless … read more
Make your BPM Initiative a Success!
The key elements for any business are: man, material, machine and money. But how do we make these elements more efficient and keep them intact to achieve desire goals? The business goals might be increasing productivity, reducing cost, increasing profitability, … read more
Process Revolution (video blog)
Process Revolution… I gave a presentation about this topic at the Building Business Capability event in Sydney, which was recorded in this video. The video explains about The Process Revolution – and why corporates need process improvement now, more … read more
