Tag Archives: process excellence

Enterprise Modeling Space: Process Excellence Organization Setup

COE - BPM Leader

Any organization who has reached a certain process maturity level or planning to improve their operational efficiency will certainly look for a BPM CoE setup. Management gurus have always stressed the importance of Enterprise Modeling during BPM CoE ┬ásetup and … read more

Posted in Homepage | Tagged , , , , , , , , , | No Comments

Driving Operational and Strategic Changes based on Customer Feedback

This article will discuss how you can drive operational and strategic changes based on the voice of the customer and link customer feedback more deeply into your organization to optimize work practices, processes, systems and so on. Based on this … read more

Posted in Homepage | Tagged , , , , , , , , | No Comments

Process Excellence Success Factors (video)

This 7 minute video explains the Process Excellence Success Factors that are critical for such initiatives. http://youtu.be/_v-zpaY4Rng What are your experiences on succeeding in process excellence initiatives? Please share in comments below!

Posted in Homepage | Tagged , , , , , , | No Comments

What is Process Excellence (video)

A short video I created about what Process Excellence is:  

Posted in Homepage | Tagged , , , , , , , | No Comments

Process excellence is all about the customer

Process excellence is all about the customer. See this infographic to learn more.

Posted in Homepage | Tagged , , , , , , , , , | 1 Comment

How to Align Business Strategy to Process Excellence

You may have come across the saying by Dwight David Eisenhower, which reminds us that it is not only necessary to do the right thing, but to do it in the right way also. By aligning the process excellence to … read more

Posted in Homepage | Tagged , , , , , , , , , | No Comments