Tag Archives: process excellence
Any organization who has reached a certain process maturity level or planning to improve their operational efficiency will certainly look for a BPM CoE setup. Management gurus have always stressed the importance of Enterprise Modeling during BPM CoE setup and … read more
This article will discuss how you can drive operational and strategic changes based on the voice of the customer and link customer feedback more deeply into your organization to optimize work practices, processes, systems and so on. Based on this … read more
This 7 minute video explains the Process Excellence Success Factors that are critical for such initiatives. http://youtu.be/_v-zpaY4Rng What are your experiences on succeeding in process excellence initiatives? Please share in comments below!
Process excellence is all about the customer. See this infographic to learn more.
You may have come across the saying by Dwight David Eisenhower, which reminds us that it is not only necessary to do the right thing, but to do it in the right way also. By aligning the process excellence to … read more