Tag Archives: pnmsoft
Involving End Users in Big Change
In its Agenda Overview for Business Process Management, 2015, Gartner makes it clear that the primary challenge businesses face today is their ability to cope with and achieve Big Change. Business disruption is a constant reality, and organizational change agents … read more
FollowHow to Accelerate Enterprise BPM Projects
BPM holds both a promise and anxiety for the Enterprise. Large companies and public bodies who have not yet migrated to BPM, know that such projects can have a major beneficial impact on their operations and their bottom line. They … read more
Portugal Telecom BPM webinar: slides & recording
We were delighted to be part of the BPMLeader.com webinar with our customers, Portugal Telecom, earlier this week. Gonçalo Mendes, Head of Retail Development & Optimization at Portugal Telecom, shared his BPM story with the audience. One way we can summarize it … read more
Why Case Management is a Digital Business Hotspot
Business is getting…hotter. With the rapid increase in the rate of change, all businesses are scrambling to keep up. The Gartner prescription for success in these volatile times is a phase shift in focus towards Digital Business. Digital Business, in … read more
Methodologies for Identifying Business Processes
Your organization is brimming with processes that occur every day. Some of these processes work well and others are plagued by inefficiency. Some are quick and are accomplished without thought, others are long term and involve many people, and may be … read more
BPM & Daniel Kahneman’s Research on Prospect Theory
I’m sure some of you are familiar with Prospect Theory by the Nobel Prize winner Daniel Kahneman and the profound implications of his work on economics. Prospect Theory is a behavioural economic theory that describes the way people choose between … read more
