Tag Archives: performance

Key Performance Indicators for BPM

Let’s recap BPM’s main steps that we introduced in a previous blogpost: Process modelling Process automation Process analysis using key performance indicators (KPIs) Process optimization This post is entirely dedicated to the third step: key performance indicators (or KPIs) for BPM. … read more

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Take time to smell the roses

Every once in a while it’s good to sit back and take a look at the big picture.What are the origins of BPM?  What is the contribution of BPM in 2015 to “business management”? Here is a quick overview of … read more

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Value Chain Models – The BPM Diamond Cut

The present business and IT ecosystem reached a certain level of intelligence that pushes companies and organizations to become true masters of processes in order to make their way to the top. Besides a company’s business strategy and models, the … read more

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Three Key Factors to Achieve Process Excellence

One huge obstacle for achieving process excellence is working in traditional, functional specialist siloes. This article explains what are the three key factors for bringing those functional siloes together to advance process excellence. This article is based on experience acquired … read more

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Mobile Devices – the Future of BPM?

Business trips such as delegations or conferences prove the usefulness of mobile devices that allow to remotely get some of daily duties done. However, those are more or less incidental cases. After all, an employee spends most of his time … read more

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Viable Metrics to Justify a BPM Project

The Association of Business Process Professional’s Business Process Management Book of Knowledge (ABPMP CBOK v2.0) lists the process performance measurement as fundamental element of the BPM practice. Depending on different possible viewpoints within and around the process environment, those measurements … read more

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Avoiding Cowboy Code: BPM has a Place In Agile Software Development

Regardless of the industry, it is essential that Senior IT executives achieve speed to market with quality, functional, easy to use applications.  To add pressure to this objective, IT organizations must keep pace as the e-commerce world continuously accelerates, or … read more

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A Process-Based Approach to Outsourcing Decisions

decisions

The global dynamics of business today have spurred great interest in outsourcing work to partners who can complete certain tasks at a lower cost, to a higher level of quality, and with a faster cycle time than a multi-faceted organization … read more

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6-Sigma and DMAIC from the Customer’s Viewpoint

The goal of 6-Sigma is to achieve consistent, reliable, repeatable performance in areas that affect effectiveness and efficiency. Effectiveness measures meeting the customer’s needs or wants and efficiency measures the cost of meeting customer needs or wants.  Let’s go through … read more

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12 Important Questions When Starting BPM Projects

This summer, we will highlight the three best read and three most shared blogs on BPM Leader. In line with the spirits of the Olympic Games, we will award these blogs with a gold, silver or bronze medal. Today’s blog … read more

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