Tag Archives: people
Best Practices – Are They?
Years ago, I worked for a company that created software with the ability to manage business processes. We were one of the first companies that could provide business process management [BPM], so we were trail blazing. One of our marketing … read more
FollowSuccess at BPM
Managing engineering processes usually requires change. Your user community will be made up of some people that like change and others that don’t. Any one person from the group that doesn’t like change can kill the project, so it is … read more
Why the People Piece of the Pie Leads to BPM Success and Process Improvement
Software implementation is not the primary yardstick with which to measure BPM success. While technology is no doubt an integral component of BPM, BPM isn’t just about software. At the core, it is an end-to-end management approach that seeks to … read more
Improve the People, Not the Process
Process Improvement Isn’t so Hard: It really isn’t difficult. We do it for a living and after a while it becomes second nature. I guess there are only really three or four rules anybody needs to know to improve their … read more
BPM and the Discipline of Execution
As BPM practitioners we often hear of a high level of failed initiatives among the organizations that took a continuous process improvement path. This perceived lack of success is observed in the outright failure to implement BPMS (Business Process Management … read more
BPM vs. Business Process Management
From an Adam Deane posting… BPM, at its core, has nothing to do with software. NOTHING. We all (usually) color our understanding of and conversations about BPM in the light of a particular vendor’s software implementation of BPM (and even more … read more
Process, Pace and the Work Sweet Spot
“Our staff are all busy, our staff are fully engaged”. I often get told this by operations managers when I start working with a new client, and they aren’t lying to me. Typically their staff are “fully engaged” – they are continually … read more
The Chaos of ECM – BPM Strategies
Setting your ECM or BPM implementation strategy can appear to be pretty straightforward. After all, you either want to manage your content or manage your process. To achieve that, get some experts, get a good tool(s), and launch a project … read more
If a tree falls… a comparison to BPM
If a tree falls in the middle of the forest and no one is around, will it make a noise? The obvious and first answer is of course, it will swoosh as it falls, the wood will crack and pop … read more
