Tag Archives: ownership
How to Apply BPM to Streamline Customer Communications Management
No More “Game of Telephone”: 7 key steps to designing a Centralized Communication Platform The retail sector has experienced dramatic change in recent years. With the growth of online access, mobile platforms, and the widespread use of “apps”, … read more
Follow
Posted in Homepage
Tagged bpm, change, collaboration, communications, customer, customer experience, experience, ownership, process, process design, process improvement, process management, retail, service, user experience
No Comments
How to Sustain Change with Business Process Ownership
Today’s business environment is full of challenges, both internal and external to the organizations and that we operate in. These increased pressures – which can come from all stakeholders – have forced organizations to embrace change, become more nimble and … read more
