Tag Archives: Organization

Must-Have Roles in BPM for the Interaction between IT and Business

Everybody who has worked with Business Process Management will have heard and used Process Owners as an integrated part of  Business Process Management, but probably only very few will have heard of a not very often used role: IT Process … read more

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The 6 Steps of the Blue Ocean Strategy from a Process Perspective

The Blue Ocean Strategy is highly related to process innovation. The idea of this strategy is to build new businesses where none existed before. So-called Blue Ocean industries are more profitable than traditional business fields with head-to-head competitors. In the … read more

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Presentation vs. Content: What Matters Most to Executives

A collaborative team of employees, consultants and leadership work into the night to prepare a presentation for an executive meeting the following day.  This story plays out regularly in business environments where teams face the challenging decision, “What do the … read more

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5 Ways to Initiate an Organizational Culture of BPM

Why Implement an Organizational Culture of BPM? I’m holding a focus group with some call center associates from the general customer service queue of a major financial services institution. I’m thinking that I’m going to have to sell them on … read more

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