Tag Archives: lean

Revisiting Waste in Lean and Six Sigma From a Customer-Oriented Perspective

It is obvious that in today’s marketplace, every organization must become more efficient. In a Lean and Six Sigma world this means eliminating waste, which will assume one of these forms: Overproduction and Inventory: Both old and new organizations easily … read more

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Avoiding Cowboy Code: BPM has a Place In Agile Software Development

Regardless of the industry, it is essential that Senior IT executives achieve speed to market with quality, functional, easy to use applications.  To add pressure to this objective, IT organizations must keep pace as the e-commerce world continuously accelerates, or … read more

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Outsourcing Cartoon of the Week: 6-Sigma

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Every week a new outsourcing cartoon. This week: 6-Sigma. Sometimes hard negotiations get you the best price, but cost you in other ways. This week’s installment is to demonstrate that there are always fall-backs when things don’t work out in … read more

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The Alignment of Six Sigma and BPM

Introduction Quote – Redesign is for innovating a process, lean is to remove waste from the process and six sigma is a technique to eliminate defects in products and services. – “How Work Gets Done” by Artie Mahal Six Sigma … read more

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Lean and BPM – two peas in a pod?

I have seen a resurgence of customers adopting Lean techniques in their projects. In general, these have been very successful due to speed of delivery, quality of deliverables and output, and the ability to drive fundamental change to the business … read more

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Combining all BPM Methods – Is that Possible?

I started to write my PhD thesis on Business Process Management (BPM) capability factors a year ago. First thing I came across was that there are loads of different methods and terms like Process Excellence, Performance Improvement, Six Sigma, Business … read more

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Back in My Day and BPM

Ok, I admit it I am getting older. During a dinner conversation with our three boys earlier this week, we had a discussion about technology and technological trends. The proof I am getting older – I started a sentence with … read more

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Customer Centricity, Zen and Business Processes

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Synopsis In Part 1, 2 & 3 of this six part article we reviewed the factors driving transformational change and how the old ‘inside-out’ approaches to business is about as useful as a steam engine in getting to the moon. … read more

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Integrating BPM with Six Sigma DMAIC

Many businesses were hit hard by the recent recession, but a positive aspect of the economic downturn is that it required many companies to examine their processes to identify and eliminate previously unknown waste and inefficiencies . Numerous organizations turned … read more

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Zen and the Art of Process Management

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Synopsis In Part One & Two of this six part article we reviewed the factors driving transformational change and how the old ‘inside-out’ approach to business is about as useful as a steam engine in getting to the moon. In … read more

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