Tag Archives: leadership
Become a Winner with Customer-Centric Process Leadership
Janne Ohtonen has published a new book called “You Think You Are Doing Well? Become a Winner With Customer-Centric Process Leadership!” which looks into business process management and leadership from a fresh perspective. The world is full of recipes for … read more
FollowPresentation vs. Content: What Matters Most to Executives
A collaborative team of employees, consultants and leadership work into the night to prepare a presentation for an executive meeting the following day. This story plays out regularly in business environments where teams face the challenging decision, “What do the … read more
Driving the Organization through Business Process Frameworks
Integrating business process management into an organization can take various approaches and appeal to different perspectives throughout an organization. Unfortunately, organizations are either too loose or too rigid from how they apply process principles to sustainably drive business performance and … read more
BPM and Managed Change
BPM from the bottom up or the top down? Why do BPM projects fail and what are the keys to success? Introducing a process change is hard enough under any circumstance. People resist change. The inertia of the status quo … read more
