Tag Archives: KPI

Why You Might NOT Need a BPM Solution in the First Place

Through my experience with implementations of sophisticated BPM solutions – predominantly in the telecoms sector – I have learned that many companies conclude to commence such implementation for the wrong reasons. The common train of thought is: we have a … read more

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Viable Metrics to Justify a BPM Project

The Association of Business Process Professional’s Business Process Management Book of Knowledge (ABPMP CBOK v2.0) lists the process performance measurement as fundamental element of the BPM practice. Depending on different possible viewpoints within and around the process environment, those measurements … read more

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4 Essentials for Building a Lean Culture

Lean organizational culture helps manufacturing organizations to stay on track with Lean in the long run. The Lean culture is critical for sustainability; and to change it, you have to change your management system. If you stop following through Lean … read more

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Using KPIs for Achieving BPM Objectives

When creating new applications, think hard about what KPIs you want to capture to measure success. KPIs can be inserted at the process level and at the forms level. In the process model you can add rules governing deadlines, escalations, … read more

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The Paradox of Productivity Enhancements

One of the issues/claims for the push of BPM-based solutions is the alleged claim that it provides productivity enhancements on two fronts: For the collar worker, because BPM solutions take care of managing the time and the activity flow.  This … read more

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Is Your Industry Listed in the Process Classification Framework?

The last blog contained a URL for SAP best practice processes – but the first answer isn´t always the best. Often it is better to see different approaches to the problem. SAP showed us processes all the way down at the … read more

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Avoiding Cowboy Code: BPM has a Place In Agile Software Development

Regardless of the industry, it is essential that Senior IT executives achieve speed to market with quality, functional, easy to use applications.  To add pressure to this objective, IT organizations must keep pace as the e-commerce world continuously accelerates, or … read more

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A Process-Based Approach to Outsourcing Decisions

decisions

The global dynamics of business today have spurred great interest in outsourcing work to partners who can complete certain tasks at a lower cost, to a higher level of quality, and with a faster cycle time than a multi-faceted organization … read more

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How to Sustain Change with Business Process Ownership

Gold Medal for Most Shared Blog, 2012

This summer, we will highlight the three best read and three most shared blogs on BPM Leader. In line with the spirits of the Olympic Games, we will award these blogs with a gold, silver or bronze medal. Today’s blog … read more

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12 Important Questions When Starting BPM Projects

This summer, we will highlight the three best read and three most shared blogs on BPM Leader. In line with the spirits of the Olympic Games, we will award these blogs with a gold, silver or bronze medal. Today’s blog … read more

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