Tag Archives: implement

Why Companies Don’t Embrace BPM

BPM is a management approach that is available for anyone in business.  Why are there companies that have not embraced BPM?   The #1 reason, as I said in a previous blog, is that people just don’t have time to take … read more

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Lean vs. Business Process Management – This Means War!

If it doesn´t make three people angry it isn’t a process!!  [Michael Hammer]   I have wanted to write this story for some years – it is about the problems when Lean and Business Process Management clash together in large … read more

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The #1 Reason For Not Implementing BPM

The #1 reason companies don’t implement BPM projects… In Stephen Covey’s book The 7 Habits of Highly Effective People, Covey tells a story to try and illustrate a point. In the story he comes upon a man working feverishly to cut … read more

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Must-Have Roles in BPM for the Interaction between IT and Business

Everybody who has worked with Business Process Management will have heard and used Process Owners as an integrated part of  Business Process Management, but probably only very few will have heard of a not very often used role: IT Process … read more

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6 Key Ingredients for a Process Culture that Brings Results

Change culture is the driving force in process improvement initiatives. The culture must support the fundamental ideology behind the reason for an organization to exist. And as we all know, every organization exists to fulfill customers’ needs and wants in … read more

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A Process-Based Approach to Outsourcing Decisions

decisions

The global dynamics of business today have spurred great interest in outsourcing work to partners who can complete certain tasks at a lower cost, to a higher level of quality, and with a faster cycle time than a multi-faceted organization … read more

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Government and BPM

Ranjit Goswami wrote in All News [May 6th, 2010]… In a business, the individual works on his individual priorities amidst an ocean of information whereas the Government seems to be losing its radar of priorities often in the same ocean of information. The individual can … read more

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Which Snakes Live in Your Process Paradise?

It would be nice, if it were possible to have process improvement initiatives without any problems. However, that is not the world we live in. Process paradise can run into several problems. Watch out for these potential snakes hissing in … read more

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Do Not Underestimated the Wow Effect of BPM!

wow effect of BPM

I have been working on a huge Business Process Management project for some time – selling the project has been a major task. For some time I have wondered how to make this sell so that all would understand – … read more

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Customer On Boarding (CoB) Framework

Customer Pain Points Opening a new account should actually be a quick and a painless experience. A lengthy, inefficient account opening procedure often frustrates customers and results in high abandonment and attrition rates.   An Analogy Before we deep dive … read more

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