Tag Archives: health

BPM for Medical

The current state of patient processes… My experience with the process On my first visit to my primary physician, I filled out a several page form providing information that he may need to treat me.  Things like surgeries, diseases, parent’s … read more

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A systemic Business Process Model for Public Administration (2)

This blog is the second part of a series on how to create a comprehensive Business Process Model for Public Administration. IV. TECHNOLOGICAL ENVIRONMENT General approach    Dipsalut needed a framework that would efficiently enable both technological development and its … read more

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BPM & Healthcare

Taken from the Harvard Business Review…* Innovation has flourished in the U.S. in the development of new pills, clinical procedures, devices, and medical equipment, but in the field of health care delivery, it appears to have been frozen in time. … read more

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BPM in Health Care – Cut Costs While Improving Experience

BPM Streamlines Health Care Appeals and Grievances by 30% Each day I learn a new reason for BPM. Take the project at Touchstone Health (White Plains, New York, USA), a $200M Health Plan/Insurance provider that serves roughly 20,000 members. Members (people … read more

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Getting Fit for Process – It’s not about the Bike!

Lance Armstrong famously wrote the last part of  this line, and the thrust of below is to think of that expensive enteprise BPM software asset as you would an expensive racing bike or other high end piece of sporting equipment … read more

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