Tag Archives: cxm
3 Principles That Turn Mediocre Customer Experiences Into Remarkable Ones

When you think about remarkable customer experiences, what kind of companies come into your mind? The ones that create remarkable experiences or the ones that are mediocre? I bet the remarkable ones! So, how do you turn mediocre experiences into remarkable? Read this article for 3 key principles. Continue reading read more
What Matters for Customers in Grocery Stores

We all love shopping. Some more than others. But all of us need to engage with grocery stores if we want to eat at home. So, what does matter for us as customers of Grocery stores? This article looks into key drivers of store choices people make. There are five key factors that make us choose the store we want to go in. Read further to know what they are and how to apply them into your business! Continue reading read more