Tag Archives: culture

8 Tips to Increase Your Odds of BPM Success

Over the years, I have spoken with many companies implementing BPM solutions.  I asked them what contributed to their success.  What follows is a list of things that worked for them: Champion– Identify a champion for this project.  The champion … read more

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4 Essentials for Building a Lean Culture

Lean organizational culture helps manufacturing organizations to stay on track with Lean in the long run. The Lean culture is critical for sustainability; and to change it, you have to change your management system. If you stop following through Lean … read more

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East vs. West: A Cultural Perspective into Business Process Management

Given the ever increasing speed of information exchange, the competitive landscape continues to evolve in how business problems and solutions are addressed within the global environment. Customers now have a world of knowledge at their disposal from product and service … read more

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6 Key Ingredients for a Process Culture that Brings Results

Change culture is the driving force in process improvement initiatives. The culture must support the fundamental ideology behind the reason for an organization to exist. And as we all know, every organization exists to fulfill customers’ needs and wants in … read more

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5 Ways to Initiate an Organizational Culture of BPM

Why Implement an Organizational Culture of BPM? I’m holding a focus group with some call center associates from the general customer service queue of a major financial services institution. I’m thinking that I’m going to have to sell them on … read more

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