Tag Archives: change

The Need to Change the Goal of BPM Implementation

The significance of knowledge (theoretical introduction, if you’re impatient, feel free to skip to the next part) When compared with the industrial economy, BPM implementations in the knowledge economy face much different challenges. This is because in its essence, knowledge … read more

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Improve your Processes…

Improve your process… You have uncovered a problem process.  It is broken for any of the reasons I posted in my last blog.  You have accurately documented the process and you have put in place some metrics that can be … read more

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Starting BPM – Metrics

Bonitasoft has put out a good whitepaper for getting started with BPM.  In it they talk about 10 best practices.  They do point out that the goal of managing your business processes is to optimize efficiency and improve profitability. I … read more

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How Agile Thinking and Logistics Go Hand In Hand

Face of business logistics is changing all the time in today’s fast paced, highly connected world. Because of this, product and delivery logistics providers need to adapt to a host of new techniques and thinking processes if they want to … read more

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Are You on a Path into a Process Wilderness? (part I)

If BPM is failing then what does the path to failure look like? BPM’s successes are widely promoted, its failures are hidden. Often we learn more from a failure than a success. This is a story about a company that … read more

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Starting BPM – Model How You Work

Bonitasoft has put out a good whitepaper for getting started with BPM.  In it they talk about 10 best practices.  They do point out that the goal of managing your business processes is to optimize efficiency and improve profitability. I … read more

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Why Every Business Process Should Be Unique

A couple of decades ago, I was working for a software company that provided a software solution for managing the engineering change process.  The software was like a blank spreadsheet – we needed to tell it how we wanted it … read more

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Why Change is Essential in Business Process Management

From Gartner’s 2013 BPM Summit – ‘By definition you’re all about creating change. It’s why you’re here; it is what you do, day in and day out. When you create change, you create conflict.’ – Tina Nunno, Gartner Vice President and … read more

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Why You Might NOT Need a BPM Solution in the First Place

Through my experience with implementations of sophisticated BPM solutions – predominantly in the telecoms sector – I have learned that many companies conclude to commence such implementation for the wrong reasons. The common train of thought is: we have a … read more

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8 Tips to Increase Your Odds of BPM Success

Over the years, I have spoken with many companies implementing BPM solutions.  I asked them what contributed to their success.  What follows is a list of things that worked for them: Champion– Identify a champion for this project.  The champion … read more

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