Tag Archives: case management

The Chaos of ECM – BPM Strategies

Chaos - fragment of painting by Tim Henderson

Setting your ECM or BPM implementation strategy can appear to be pretty straightforward. After all, you either want to manage your content or manage your process. To achieve that, get some experts, get a good tool(s), and launch a project … read more

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Broken Social Scene – Social BPM and Social CRM

Just like when Homer designed a new car for his brother that included shag carpeting, three horns and bubble domes, BPM and CRM applications are in danger of trying to become all things to all men. Social is the latest … read more

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BPM and Case Management

Case Management - BPM Leader

A lot of discussion can be done on Case Management. For me, Case Management is the dynamics of the system which let the flow go on at run-time. It’s about higher-level coordination, which cannot simply be tracked by a single … read more

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