Tag Archives: business process

Solving Standardization by Managing Process Variations

BPM efforts are designed to drive process consistency and standardization. This is tough to achieve, though, when individual business teams push for local control and process variations. The challenge of managing process variations is becoming more complicated. In today’s global … read more

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BPM Makes Employee Professional Rather Than Stressful

Have you ever been thinking about reasons about your work stress? Sometimes employees have burnout syndrome which causes them to resign or to work inefficiently. If your organization ‘has’ stress, productivity drops and if you don’t notice it, you can have … read more

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Key steps for a successful BPM implementation

There are certain recommendations for business process management and automation, which you can use to guide yourself through the BPM implementation. As far as you give enough attention to each of the steps described below, your project must work out … read more

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BPM and ERP in a Single Company: Myth or Reality?

What’s the use of BPM for a company that has already implemented ERP? Is a BPM system really needed in this case? It is difficult to imagine a company operating without an ERP support. However most companies that have implemented … read more

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BPM vs Case Management

Business Process Management (BPM) and Case Management solutions incorporate processes, business rules, forms, data models, document handling, and system integration. They also use the same infrastructure and overall architecture. As a result, there is some confusion in the marketplace about … read more

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BPM explained to Small and Medium Enterprises

What is BPM really? When we think of BPM or business process management, we often think of ‘expensive’, ‘for large companies’, ‘takes up too much management time’ or ‘we are not ready for that yet’. Is that really what lies … read more

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Enterprise Modeling Space: Thoughts on Software Implementation

If you have been part of a software development work and have developed some kind of flows, Process Models (in BPMN), Entity Relationship Diagrams (ERD), or drawn any UML diagrams in Visio or any other tool; then you have actually … read more

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3 Principles That Turn Mediocre Customer Experiences Into Remarkable Ones

When you think about remarkable customer experiences, what kind of companies come into your mind? The ones that create remarkable experiences or the ones that are mediocre? I bet the remarkable ones! So, how do you turn mediocre experiences into remarkable? Read this article for 3 key principles. Continue reading read more

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Messy processes – Messy customer experiences?

messy process office

Yeah, I am sure you have heard it at least once in your life: “Sorry, it is against our policy”. Lately I have head too many times “It is against regulations”. How is it against regulations when others are doing it? Nah, it is just a easy escape from offering bad customer experiences. How many companies actually mix bad internal processes with regulations? Quite many it seems! Continue reading read more

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BPM is about Cost Savings…

…Or is it? From BPM.com – This week at AppianWorld… One of the first sessions was by CME Group, the world’s largest derivatives market place who manages more than “$1 Quadrillion” in annual transaction volume… CME runs its business on BPM. To … read more

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