Tag Archives: business process management
How To Monitor Multi-System Operational Processes
Organizations use processes to manage their business. How each process gets implemented falls into four main categories. Paper-based Email + Spreadsheet Multiple Systems BPM Software Organizations have invested a lot of time and money in processes that fall into category 3. Bringing … read more
FollowBusiness Process Automation – Boon or Bane ?
Automation, whether business process automation or general automation essentially means, “the use of computers or other control systems to control a particular process in order to increase reliability and efficiency, often through a reduction in labor” (source: wikipedia). What does … read more
Kick the Complexities Out of BPM
Organizations need BPM software that easily creates automated processes that fit their business. What they often get is an overflowing, ugly product that has a bad case of feature creep. Then the organization must fit its processes to the software. … read more
Infographic: KPIs for BPM
You can’t optimize what you can’t measure! Key performance indicators (KPIs) are essential to measure and subsequently improve business processes in an organization. This infographic tells you more about short- and long-term KPIs for BPM.
Managing by Processes for Dummies
What is the best management strategy for the company? How can I make my business more efficient? These are the key questions business owners and top executives ask themselves nowadays. In this article, we would like to share our experience … read more
Involving End Users in Big Change
In its Agenda Overview for Business Process Management, 2015, Gartner makes it clear that the primary challenge businesses face today is their ability to cope with and achieve Big Change. Business disruption is a constant reality, and organizational change agents … read more
5 BPM Trends To Watch Right Now
Business Process Management (BPM) has made some waves in recent years. With the growing demand for efficiency and information processing, businesses are pushing themselves to keep up with the immediate needs of growing customer bases. A huge part of ensuring … read more
Portugal Telecom BPM webinar: slides & recording
We were delighted to be part of the BPMLeader.com webinar with our customers, Portugal Telecom, earlier this week. Gonçalo Mendes, Head of Retail Development & Optimization at Portugal Telecom, shared his BPM story with the audience. One way we can summarize it … read more
BPM explained to Small and Medium Enterprises
What is BPM really? When we think of BPM or business process management, we often think of ‘expensive’, ‘for large companies’, ‘takes up too much management time’ or ‘we are not ready for that yet’. Is that really what lies … read more
What Matters for Customers in Grocery Stores
We all love shopping. Some more than others. But all of us need to engage with grocery stores if we want to eat at home. So, what does matter for us as customers of Grocery stores? This article looks into key drivers of store choices people make. There are five key factors that make us choose the store we want to go in. Read further to know what they are and how to apply them into your business! Continue reading read more
