Tag Archives: business process improvement
Business Process Automation – Boon or Bane ?
Automation, whether business process automation or general automation essentially means, “the use of computers or other control systems to control a particular process in order to increase reliability and efficiency, often through a reduction in labor” (source: wikipedia). What does … read more
FollowPartner Value Delivery and its utility to BPM
Extending from my previous post on Filling Process Gaps with BPM, let me share my experience on the Partner Value Delivery Model (PVDM). The model has been developed based on our experience and now is extended to almost all current engagements. … read more
Filling process gaps with BPM
It’s an interesting topic and close to my heart. Not because I am writing it, but because I have seen and experienced it first-hand. By writing this blog, even if one person benefits from it, I would feel that objective of … read more
Business Process Improvement using Internet of Things (Part 2)
Business process improvement directly correlates to improved resource utilization. In this second post of the series we are going to look at how Waste Management industry is leveraging (or can leverage) Internet of Things (IoT) to improve their business processes. These improvements can increase … read more
Business Process Improvement using Internet of Things (Part 1)
Business process improvement directly correlates to increase in customer satisfaction. In this series of articles we are going to look at how different industries are leveraging (or can leverage) Internet of Things (IoT) to improve their business processes. These improvements can increase … read more
Customer Onboarding – Your Most Important, Worst Process?
Improvements to customer onboarding are all the rage these days. Why so? Probably because most organisations do it so badly. Firstly even by it’s name we make the process of becoming a customer sound like something that will require herculean effort … read more
Business Process Improvement
Why even tackle process improvement? At some point in the life of any company, you will have a problem with one of your business processes. It could be for any of these reasons: It takes too long for something to … read more
Business Process Improvement
Dick Lee, Founder & Principal, High-Yield Methods posed this question in a LinkedIn Group called Business Process Improvement – Is Process One Part or Two? What are the advantages and disadvantages of splitting process into two components: 1) The flow … read more
