Tag Archives: BPM strategy

How to assess process maturity from a people perspective

Process maturity models originally come from the software and IT area. I have found most to be heavily focused on documentation and automation. So how do you assess your company’s process maturity in terms of actual behavior? That is the … read more

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Selling BPM Projects from “the bottom up” – Part 2

Speaking to the C-Suite about BPM  What’s at the top of the C-level agenda, and how does BPM added-value align to strategic vision? In my previous blog post I talked about 3 issues near and dear to the hearts of … read more

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Selling BPM Projects from “the bottom up”

Speaking to the C-Suite about BPM   What’s at the top of the C-level agenda and how does BPM added-value align to strategic vision? There have always been a number of ways to manage processes in organizations: the tried-and-true mix … read more

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How To Harness the Power of Process Innovation

Process innovation is very important in any organisation, because it is the way everything is produced from products and services to customer experience. Organisations should do more systematic process innovation to get the benefits that are available. To make process … read more

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Top 10 Most Important BPM Capabilities

Janne Ohtonen has done a scientific research on business process management capabilities through expert interviews, surveys and case studies with three international companies. Through that research, he has been able to identify the top ten most important BPM capabilities that … read more

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Lean is sub-optimizing without Business Process Management!

A successful career will no longer be about promotion. It will be about mastery [Michael Hammer] At the risk of getting even more ‘unwanted’ in certain Lean communities, I am writing a follow up on the blog Lean vs. Business … read more

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Insourcing – 9 Guidelines for Doing It the Right Way

I noticed the other day an article advising that in 2012 the outsourcing trend started to reverse itself. Wikipedia cites various reasons: “Rising third-world wages, recognition that many off-shoring costs were large and hidden, rapid consumer product innovation and shrinking … read more

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Case Study: When “Best Practice” Destroys Value

The work with defining and implementing new processes is often left to a small group of experts. This approach seems obvious to many companies, since they want to implement best practice processes. The problem is that most of the good … read more

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Avoiding Cowboy Code: BPM has a Place In Agile Software Development

Regardless of the industry, it is essential that Senior IT executives achieve speed to market with quality, functional, easy to use applications.  To add pressure to this objective, IT organizations must keep pace as the e-commerce world continuously accelerates, or … read more

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A Process-Based Approach to Outsourcing Decisions

decisions

The global dynamics of business today have spurred great interest in outsourcing work to partners who can complete certain tasks at a lower cost, to a higher level of quality, and with a faster cycle time than a multi-faceted organization … read more

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