Tag Archives: BPM strategy
BPM Adoption Strategy: Top-Down or Bottom-Up?
While discussing with a colleague of mine last week, this topic again came back to fore. We were talking about ‘the other side of the story’ (grass is always greener on the other side :-)) I was thinking about penning … read more
Key Performance Indicators for BPM
Let’s recap BPM’s main steps that we introduced in a previous blogpost: Process modelling Process automation Process analysis using key performance indicators (KPIs) Process optimization This post is entirely dedicated to the third step: key performance indicators (or KPIs) for BPM. … read more
BPM and ERP: How to Integrate? An Analysis
While discussing an engagement with a client project manager, there was a question about how the BPM approach would work with ERP. The client project manager went a step further. He asked if I have a guideline on when and how to … read more
Value Chain Models – The BPM Diamond Cut
The present business and IT ecosystem reached a certain level of intelligence that pushes companies and organizations to become true masters of processes in order to make their way to the top. Besides a company’s business strategy and models, the … read more
Business Architecture as Value Proposition Enabler
In observing a new business architecture initiative within an organization, we’ll notice that the motivation behind this initiative is typically driven by some issue or a “pain point” identified by the senior management. These “pain points” become apparent after a … read more
How to Test the Pulse of your Processes and See if they are Still Alive!
Many processes are like zombies. They wake up in the morning, brush their teeth, take the train ride to work and start working. For four hours they check their emails, put of fires and curse the work they do. Then, … read more
How to develop as a process leader?
Some business process leaders are doing much better in changing their work practices compared to others. What do well-performing leaders know about adapting their organisation’s processes swiftly and adequately, that others don’t? And how well you are doing well as … read more