Tag Archives: bpi
Partner Value Delivery and its utility to BPM
Extending from my previous post on Filling Process Gaps with BPM, let me share my experience on the Partner Value Delivery Model (PVDM). The model has been developed based on our experience and now is extended to almost all current engagements. … read more
FollowFilling process gaps with BPM
It’s an interesting topic and close to my heart. Not because I am writing it, but because I have seen and experienced it first-hand. By writing this blog, even if one person benefits from it, I would feel that objective of … read more
3 Principles That Turn Mediocre Customer Experiences Into Remarkable Ones
When you think about remarkable customer experiences, what kind of companies come into your mind? The ones that create remarkable experiences or the ones that are mediocre? I bet the remarkable ones! So, how do you turn mediocre experiences into remarkable? Read this article for 3 key principles. Continue reading read more
Business Process Improvement using Internet of Things (Part 2)
Business process improvement directly correlates to improved resource utilization. In this second post of the series we are going to look at how Waste Management industry is leveraging (or can leverage) Internet of Things (IoT) to improve their business processes. These improvements can increase … read more
Business Process Improvement using Internet of Things (Part 1)
Business process improvement directly correlates to increase in customer satisfaction. In this series of articles we are going to look at how different industries are leveraging (or can leverage) Internet of Things (IoT) to improve their business processes. These improvements can increase … read more
BPM and Process Optimization: Don’t Fall into these Potholes along the Way
Business process optimization always links back to the heart of your business. It helps a business reach its goals and fulfill its mission more effectively and more efficiently: your customers get better products, delivered faster and at competitive cost. Optimized … read more
Process Improvement Process
The benefits of business process management There are many benefits to managing your business processes. The benefits may differ from company to company, but they are very real. The University of San Francisco posted a blog that identifies some important … read more
Business Process Improvement
Why even tackle process improvement? At some point in the life of any company, you will have a problem with one of your business processes. It could be for any of these reasons: It takes too long for something to … read more
How To Harness the Power of Process Innovation
Process innovation is very important in any organisation, because it is the way everything is produced from products and services to customer experience. Organisations should do more systematic process innovation to get the benefits that are available. To make process … read more
8 Steps for Adjusting the Pace of Implementation
Could Infants Reach the Summit of K2? Large ICT and implementation projects require large amounts of resources and are often associated with a high risk of failure. Their level of complication is most often considered to be the cause of this … read more
