Tag Archives: a&g
BPM in Health Care – Cut Costs While Improving Experience

BPMÂ Streamlines Health Care Appeals and Grievances by 30% Each day I learn a new reason for BPM. Take the project at Touchstone Health (White Plains, New York, USA), a $200M Health Plan/Insurance provider that serves roughly 20,000 members. Members (people … read more
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Tagged a&g, bpm, business process management, health, healthcare, HMO, process, service, streamline, user experience, UX
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