Decisions, decisions, decisions…
One of the main benefits of BPM is its potential to provide background real-time decision support at steps along “best practices” process template instances. Prerequisites to providing functional unit end users with real-time decision-support include: Ability to roll out compiled … read more
BPM Strategy
One of the questions respondents were asked in PEX Network’s July 2014 survey was how would they define the purpose of the process excellence at their company. There were many answers, a few follow: To continually improve the current processes … read more
BPM is a Discipline…
BPM is a discipline. It is something that you do. It is not a product. Fujitsu put together a poster on Business Process Management. In it, they say ‘BPM Business Process Management is a discipline involving any combination of modeling, … read more
BPM and Process Optimization: Don’t Fall into these Potholes along the Way
Business process optimization always links back to the heart of your business. It helps a business reach its goals and fulfill its mission more effectively and more efficiently: your customers get better products, delivered faster and at competitive cost. Optimized … read more
BPM is about Cost Savings…
…Or is it? From BPM.com – This week at AppianWorld… One of the first sessions was by CME Group, the world’s largest derivatives market place who manages more than “$1 Quadrillion” in annual transaction volume… CME runs its business on BPM. To … read more
Infographic: How to Measure Business Processes with Cloud Telephony
If process excellence is all about customer service, then those customer calls cannot be missed. Irrespective of the size of the company, you’ll receive calls which are in turn your huge business data. This is a follow up article to … read more
Monitor Your Processes
“At the time of designing (and probably automation) process might look good and complete without issues. In reality some new issues, bottlenecks and/or opportunities might arise. You will not be able to resolve them or take advantage of opportunities unless … read more
BPM Failures
Rainer Ribback recently posted 5 reasons that BPM projects fail. All functions – no metrics Include the business and mean it Scope Missed adoption planning The ambiguous roadmap I will add my views on a few of these: Metrics … read more
Make your BPM Initiative a Success!
The key elements for any business are: man, material, machine and money. But how do we make these elements more efficient and keep them intact to achieve desire goals? The business goals might be increasing productivity, reducing cost, increasing profitability, … read more
Justifying Your BPM Expenditures
Your BPM project must justify its price either by cutting costs or increasing revenue. This is about your return on investment (ROI). If the ROI isn’t there, then you won’t get funding for another project. Cutting Costs On any … read more
