The Great Unknown: BPM Open Source

One of the most controversial issues when we board a BPM project is the choice of the final BPMS used to support our processes or applications developed with them. In this blog, I do not want to talk about the … read more
BPM in the Kitchen

One of the primary activities done in the kitchen is cooking. And cooking is a process. In fact, a creative process. Hence, one of the best applications of the principles of BPM is while cooking… In this blog, I have … read more
BPM and Case Management

A lot of discussion can be done on Case Management. For me, Case Management is the dynamics of the system which let the flow go on at run-time. It’s about higher-level coordination, which cannot simply be tracked by a single … read more
BPI with BPM – Made easy!

Based on my BPM implementation experience, there are still many large enterprises that want to measure process performances even before they embark on a full fledged BPM life cycle centric initiative. IT teams often find it difficult to get process … read more
Outsourcing Cartoon of the Week: Stymied

Every week a new outsourcing cartoon. This week: Stymied. Brought to you by our friends at: www.SourcingSage.com
As-Is, TAT and the Delphi Exercise

Every first entrant to the world of BPM encounters 2 key terminologies without fail: As-Is Process and the Turn Around Time (TAT). By defining the As-Is process and identifying the current TAT, we can go ahead and model the To-Be … read more
BPM: From Improvement to Excellence to Improvement Again

The main objective of BPM, as model to guide its business process management of a company, is found permanently immersed in a cycle of continuous improvement. When a business process is improved in such a way that it’s no longer … read more
Ready, Fire, Aim!

I am amazed at how many businesses, when planning a new project of any type, blatantly state, “we don’t have time or budget to look at our business processes.” So the question I usually follow-up with is “then how do … read more
Endless Process Creativity

For consultants selling creativity to organizations is quite easy, because there is unlimited demand for it. Who would not want to improve their business at any given moment if it means getting more money? But, there are no authorities watching … read more
BPM System Architecture (part 2)

In my previous blog post, I wrote about Process Data versus Business Data and the importance of background recovery processes. In part 2 of this blog, I will go into more detail on BPM Portals, Versioning and Exception Handling in … read more