Process Change and Your Chances of Success: Are You Communicating Enough?
With the many proven benefits of technology, software rollouts, in particular, you can’t blame businesses for deploying tools that allow their people to do more in less time. But what some businesses fail to realize, technology is not the be-all … read more
Healthcare Processes are Changing…
I read an interview with Jonathan Bush, CEO of Athenahealth Inc. He has written a book entitled ‘Where does it hurt? An entrepreneur’s guide to fixing health care’ where he sees the need for systems-changing innovations in health care. Today, … read more
BPMS – a Key to Effective Shared Services Center
Consolidation is more and more common in organizations with numerous subsidiaries scattered across cities, countries or even continents. The goal is to raise efficiency, lower costs and to get a better grip on business processes. While outsourcing is a one … read more
Arguments against Managing Processes…
There are all sorts of reasons that companies don’t take on managing their business processes. A few include… – We are way too busy working on existing [paying] jobs to take on business process management. – We have no business … read more
Are you ready for Adaptive Case Management?
Let’s see if you’re ready to embrace adaptive case management… How long would take you to go through all the possible solutions of this equation: 1 ? 2 ? 3 = ? Too long… How about this one: 1 + … read more
Best Practices – Are They?
Years ago, I worked for a company that created software with the ability to manage business processes. We were one of the first companies that could provide business process management [BPM], so we were trail blazing. One of our marketing … read more
DIY Business Process Applications: Wish vs. Reality
Whenever one hears about BPM software (BPMS) these days, particular importance is attached to the early involvement of the business division in the development of a solution. This is understandable – who knows the processes better than the business division? … read more
Choosing the Right BPM Solution
Choosing a BPM solution is not a simple task. There are horror stories about companies spending lots of money on a solution only to have their implementation end up being a large fiasco. There are a lot of things to … read more
Intuition of Things – The future of BPM in the Digital Economy
In the dynamic world of mega IT mergers and acquisitions, there are a few that stand out from the rest. The recent acquisition of WhatsApp is one of them. The acquisition of Waze by Google, about a year ago is … read more
Analysis of Business Processes
For the sake of this discussion, I will lump a Business Process Management [BPM] project into 4 categories – Analysis, Design, Construction and Implementation. It has been my experience that the analysis and design categories usually take up about 75% … read more