Mike Lawrence
Posts by Mike Lawrence:
- BPM versus ROI, 17 Oct 2014
- Banking on BPM: The Virtues of Process Automation, 08 Sep 2014
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Tags
acm bpi bpm bpmn bpms BPM software BPM strategy bpm success bpo business business model business process business process management business process outsourcing cartoon case management CEM change Change Management collaboration customer customer experience experience humor implement improvement KPI lean modeling optimization outsourcing performance process process design processes process improvement process management project sales six sigma Strategy transformation user interface UX workflow
