Matt Heffron
Mr. Heffron has been involved in more outsourcing deals than he can spontaneously enumerate, over more years than he cares to admit, and for more industry players and clients than he can easily remember. Suffice to say that he was doing ITO before it was cool, HRO and FAO as they struggled to become so, CRM long after, and worked with BPO since back when its hair was still long and only pretended to inhale.
Out of blatant disregard for the usual categorizations of title, he has performed as solutions architect, transition manager, process re-engineer, business analyst, systems designer, coder, videographer, graphic artist, proofreader, writer, cartoonist and all in the same role. He is currently labeled as Director of Integrated Solutions for Sutherland Global Services which reveals little in the way of what he actually does, but such is the way with titles.
Posts by Matt Heffron:
- Outsourcing Cartoon of the Week: Unsubscribe, 19 Apr 2013
- Outsourcing Cartoon of the Week: Clean Slate, 12 Apr 2013
- Outsourcing Cartoon of the Week: Fourth, 05 Apr 2013
- Outsourcing Cartoon of the Week: The Demo, 29 Mar 2013
- Outsourcing Cartoon of the Week: Pricesless, 15 Mar 2013
- Outsourcing Cartoon of the Week: Giveaway, 08 Mar 2013
- Outsourcing Cartoon of the Week: The Survey, 01 Mar 2013
- Outsourcing Cartoon of the Week: Consultant Speak, 22 Feb 2013
- Outsourcing Cartoon of the Week: Branding, 15 Feb 2013
- Outsourcing Cartoon of the Week: The Report, 08 Feb 2013
- Outsourcing Cartoon of the Week: Buried, 01 Feb 2013
- Outsourcing Cartoon of the Week: Balance, 25 Jan 2013
- Outsourcing Cartoon of the Week: Futility, 18 Jan 2013
- Outsourcing Cartoon of the Week: Accounts Plausible, 21 Dec 2012
- Outsourcing Cartoon of the Week: Competition, 14 Dec 2012
- Outsourcing Cartoon of the Week: Balance, 07 Dec 2012
- Outsourcing Cartoon of the Week: Benchmarking, 30 Nov 2012
- Outsourcing Cartoon of the Week: October, 23 Nov 2012
- Outsourcing Cartoon of the Week: Time Compression, 16 Nov 2012
- Outsourcing Cartoon of the Week: Forecast, 09 Nov 2012
- Outsourcing Cartoon of the Week: Big Hurry, 02 Nov 2012
- Outsourcing Cartoon of the Week: Ruthless, 26 Oct 2012
- Outsourcing Cartoon of the Week: Cry Wolf, 19 Oct 2012
- Outsourcing Cartoon of the Week: Honesty, 12 Oct 2012
- Outsourcing Cartoon of the Week: Stress, 05 Oct 2012
- Outsourcing Cartoon of the Week: Consistency, 29 Sep 2012
- Outsourcing Cartoon of the Week: Teamwork, 21 Sep 2012
- Outsourcing Cartoon of the Week: Cutbacks, 14 Sep 2012
- Outsourcing Cartoon of the Week: Winging It, 07 Sep 2012
- Outsourcing Cartoon of the Week: Sick Sigma, 31 Aug 2012
- Outsourcing Cartoon of the Week: The Desperate, 24 Aug 2012
- Outsourcing Cartoon of the Week: Polo, 17 Aug 2012
- Outsourcing Cartoon of the Week: Spreadsheets, 10 Aug 2012
- Outsourcing Cartoon of the Week: 6-Sigma, 03 Aug 2012
- Outsourcing Cartoon of the Week: Friendly Fire, 27 Jul 2012
- Outsourcing Cartoon of the Week: Synchronicity, 20 Jul 2012
- Outsourcing Cartoon of the Week: Analytics, 13 Jul 2012
- Outsourcing Cartoon of the Week: Morale, 06 Jul 2012
- Outsourcing Cartoon of the Week: Productivity, 29 Jun 2012
- Outsourcing Cartoon of the Week: Conventionality, 22 Jun 2012
- Outsourcing Cartoon of the Week: Compatibility, 15 Jun 2012
- Outsourcing Cartoon of the Week: Sales Hire, 08 Jun 2012
- Outsourcing Cartoon of the Week: Insecurity, 01 Jun 2012
- Outsourcing Cartoon of the Week: Empowerment, 25 May 2012
- Outsourcing Cartoon of the Week: Tight Ship, 18 May 2012
- Outsourcing Cartoon of the Week: Handle Time, 11 May 2012
- Outsourcing Cartoon of the Week: Compliance, 04 May 2012
- Outsourcing Cartoon of the Week: Procuremental, 27 Apr 2012
- Outsourcing Cartoon of the Week: The Interview, 20 Apr 2012
- Outsourcing Cartoon of the Week: The Deal, 13 Apr 2012
- Outsourcing Cartoon of the Week: Rebranding, 06 Apr 2012
- Outsourcing Cartoon of the Week: Disqualified, 30 Mar 2012
- Outsourcing Cartoon of the Week: Swan Song, 23 Mar 2012
- Outsourcing Cartoon of the Week: Stymied, 16 Mar 2012
- Outsourcing Cartoon of the Week: Sales Farce, 09 Mar 2012
- Outsourcing Cartoon of the Week: Start Swimming, 02 Mar 2012
- Outsourcing Cartoon of the Week: Pricing 101, 24 Feb 2012
- Outsourcing Cartoon of the Week: Resolve, 17 Feb 2012
- Outsourcing Cartoon of the Week: COLA, 10 Feb 2012
- Outsourcing Cartoon of the Week: Partnership, 03 Feb 2012
