There are a number of business process management (BPM) software solutions to emerge in the last few years that help businesses automate, measure and improve their overall process management. But how do you know which BPM software is right for your company and achieving your goals?
Here are five tips when it comes to choosing the right software for business process management.
Don’t forget the basics
When choosing software for process management, it’s important that you think about the platform your company needs, the number of users and whether it’s local or international usability. Web-based platforms are great for collaboration, but desktop software may be a more reliable option if Internet access goes down. Additionally, some software is only built for a handful of users where other options support hundreds. And if you’re functioning internationally, you may consider investing in software with multi-lingual and foreign currency features.
Technical compatibility helps
Before you decide on specific BPM software, make sure to factor in your existing technology infrastructure. This technological alignment can help streamline your future investments and overall management process by pairing your current technology with compatible BPM software.
Knowledge and team usability
Ensuring your BPM software matches the knowledge of your team members is important to ensuring efficient and effective workflow. Choosing an intuitive interface with simplified usability may be the best software for BPM if your team isn’t affluent in computing technology. However, if you’ve got a highly technical team you may find a greater value out of a much more intricate BPM software.
Conveying client project progress
Being able to know where things stand at any time on every project is a vital help to managers, clients and other team members. It’s a transparency that helps ensure confidence and instill trust from clients and other team members, and is especially helpful when a key team member is out of the office and a progress report is needed. Creating in-process reports offers just a little more peace of mind for everyone involved.
C is for collaboration
Losing a key report or having a key member out of the office can derail productive progress, if you don’t have the right BPM software. Finding software that allows members access to updates the second an estimate, conversation or piece of data is input is important to running an effective and efficient business. Automatic updates that alert the entire project staff helps keep the ball rolling and the cash flowing.