BPM Business Drivers

globalization-edudemicBusiness pressures on companies are increasing – Markets are crowded; Margins are being squeezed; New challenges are popping up daily. BPM can help you address many of the issues facing your company.

Globalization – I am working with a company that has offices in 19 countries around the world.  We all know how hard it is to get all of the employees in one location working well together, imagine the complexity of multiplying that times 19.

Productivity – In today’s economy, all companies are being asked to produce more with fewer resources.  To gain market share, you need to stay ahead of the competition.  Start by removing non-value added activities and automating where you can.

Speed – A good example of lack of speed is the Blockbuster story.  Netflix showed up on the scene and Blockbuster didn’t react in a timely fashion.

Compliance – When it comes to regulatory and governance issues, we all know that the complexity is growing.  Companies can become compliant without adding significant additional costs using BPM.

Customer Focus – Put the customer first, because if you don’t, they won’t put you first. Or second. Or even on the list.  Make sure you pay attention to processes that interact with your customer.

I am sure that your company is being impacted by at least one of these issues.  Investigate how BPM can help.  Talk to companies that have implemented BPM solutions to see how they have helped them address these issues.  I am sure that you will find some good solutions.

Your thoughts…

Which of these issues cause you the most pain?

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By Scott Cleveland @ Cleveland Consulting | December 10, 2013

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