ABPD, a strong complement to BPM.
According to the analysts, embedding intelligence into business processes is key for the future. Having been in the BPM market for more than ten years and specialized in Automated Business Process Discovery (ABPD) since 2008, I wonder, which BPMS vendor will be the next in combining ABPD capabilities with their BPM portfolio.
The question for BPMS vendors is, why should they? The answer is quite simple: Your customers will love it.
At the end of the day, what does Automated Business Process Discovery bring to the table? It delivers the ability to take system data and automatically piece together “as-is” business processes. ABPD visually demonstrates process exceptions, unusual transactions, bottlenecks, deviations, weaknesses and potential risks in processes. Being able to actually see how things are running in the organization, ABPD empowers analysts and process owners to effectively optimize business processes.
Applied at a discovery phase, ABPD visualizes the “as-is process” in terms of design, variations and patterns, in addition to calculating process performance information by simply pushing a button. With this, it gives a fast track to understanding the dynamics of business processes and how to best implement a BPM or Case Management System.
By using event logs from a BPMS or Case Management System, ABPD makes all the difference if business or process owners need to drill down to an identified problem. ABPD is very strong in root cause analysis as well as in visualizing exceptional pathways, which are often cost intensive. It can also help completely eliminate the weeks or months needed for labour intensive exploration. With this, ABPD gives customers as well as BPM vendors the opportunity, to realize the full potential of BPM.
Combining ABPD with a BPM solution, results in shortening the time between measurement, diagnosis and action. ABPD makes a difference in lowering costs, supporting revenue growth, bringing also greater customer retention and more business agility.