Outsourcing Cartoon of the Week: Sick Sigma

Every week a new outsourcing cartoon. This week: Sick Sigma.

As many of my followers may already realize, I’m not a big proponent of 6-Sigma. The idea of zero or near zero defects just doesn’t apply universally. What might be excellent results in an email campaign would be deplorable to a heart surgery ward. Regardless of where you stand on quality fads — watch out for what you claim is possible.



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By Matthew Heffron @ Sourcing Sage | August 31, 2012

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