Every week a new outsourcing cartoon. This week: Insecurity.
There is Mother Nature and then there is Human Nature — both powerful forces to contend with. I have seen this kind of outcome when exhaustive security measures encounter those simply trying to do their work. Agent desktops can have 30-40 applications requiring separate logins. Few of us mere mortals have a memory like that — so guess what? A list is kept somewhere and hopefully not in plain sight.
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