Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. (Sun-Tzu)
Throughout the years a lot BPM initiatives have appeared, and only some of them successful. One of the main reasons for an unsuccessful implementation of BPM is the lack of strategy, but also that some of the initiatives started bottom-up. A lot of consultants inside the BPM world preach that a bottom-up approach is possible; it is a possibility but not recommendable.
In my opinion it is a no go, almost illegal. It is a sure winner if the target is to waste money and use business hours without a link between strategy and operations.
To illustrate this, read the below paragraph:
- All organizations participating in our research applied the bottom-up approach at
one point in time. Despite this, none found this approach to be successful in
achieving a change from functional to process driven organization(Tonia de Bruin and Gaby Doebeli , Transitioning From Functional Silos to Process
Centric, BPTrends, June 2008)
Most of you have perhaps heard The BPM Roadmap mentioned throughout the years;
The Roadmap consist of -> Strategy -> Set-up -> Transition -> Continuous improvement. Throughout my next blogs, I will write about how to make a successful strategy for a BPM implementation. Is it possible, it most certainly is!