Lean Six Sigma: Service versus Industry (part 2)

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By Peter Matthijssen @ BiZZdesign | January 26, 2012

As mentioned in my previous blog post, the service sector runs about 20 years behind on the industrial sector when it comes to process optimization. To illustrate this, there are a few explanatory symptoms that we see a lot in … read more

BPM and the Unicorn tale

hype
By Theo Stolker @ Vital Health | January 25, 2012

How to distinguish hype from real value Early January 2012 I visited an exhibition about the mythical Unicorn in a beautiful medieval castle in ‘s Heerenberg in the Netherlands. It struck me how people believed in the existence of the … read more

The Problem of BPM Definition

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By Chris Taylor @ BPM For Real | January 25, 2012

As a professional in the BPM space, I’m continually reminded of the challenge of defining what BPM really means. For some, this is an issue of perspective as IT people see BPM as automation of work and business people see … read more

BPM and the bigger picture

BPM Lean process
By Gerrit ten Haaken @ Paradime BV | January 23, 2012

I’ve been working in the arena of BPM for a while. Coming from a business application background, I always had an undeniable interest in applying (technical) solutions in real life – business – situations. Although I love technical innovation and … read more

Lean Six Sigma: Service versus Industry

Lean six sigma
By Peter Matthijssen @ BiZZdesign | January 21, 2012

The industrial sector has been applying Lean Management and Six Sigma for decades. For many service organizations these methods are much more of a novelty. You could say that the service sector runs about 20 years behind on the industrial … read more

Process, Learning & The Division of Labour

Process, learning & division of labour
By Craig Reid @ The Process Ninja | January 17, 2012

With every piece of new work or indeed any new experience we undertake in our lives we go through a┬áprocess of learning. We may watch the task, repeat the task, read about the task – there are many different ways … read more

Mobile for Better Availability of Process Information

Mobile availability of business process information
By Martijn Meijer @ Meilleur Marketing | January 10, 2012

In my previous post, I explained how mobile devices play a crucial role in process monitoring and process modeling as well as in collaboration. The availability of the right information at the right time at the right place is one … read more

Five Considerations when Starting BPM

Starting with business process management
By Reint Jan Holterman @ BPM Leader | January 9, 2012

Companies start with Business Process Management (BPM) to solve urgent business problems. Problems might include that the throughput time is too long, the process┬ácontains errors, or the compliance criteria are not met.   Solve urgent business problems BPM can solve … read more

BPM and Social Media

Social Media and BPM
By Reint Jan Holterman @ BPM Leader | January 6, 2012

Today, there is a lot of discussion about how Business Process Management (BPM) and social media can enrich each other. The topic comes up at almost every BPM software meeting and BPM conference. This blog provides an overview of how … read more

Mobile BPM to Collaborate, Model and Monitor

BPM for mobile processes
By Martijn Meijer @ Meilleur Marketing | January 5, 2012

Mobile BPM With the explosive growth of the use of mobile devices, it is obvious to question what would be the added value of mobile BPM. The extend to which you can use mobile BPM highly depends on the actual … read more